Order Deadlines

As we’re starting to get closer to Christmas, I wanted to make the shipping times clearer:

UK - Orders with standard shipping are sent Tracked 48 with Royal Mail and will (typically) arrive within 2-3 days. Priority shipping will be either Royal Mail Tracked 24 or FedEx Priority and will be 1-2 days depending on collection timing.

Tools sent Internationally - As Standard these are sent Royal Mail International Standard and will be delivered by the national postal service in your country in 5-7 working days. Priority shipping will be a trackable courier like UPS, and will be 2-3 days depending on collection timing.

Ceramics sent to USA/Canada - As Standard these are sent with a trackable bulk air freight service that will hand over to USPS/Canada Post for final delivery, generally delivered in 5-10 working days but can be up to 3 weeks. Priority shipping will be a trackable courier like UPS, and will be 2-3 days depending on collection timing.

Ceramics sent to Europe - As Standard these are sent with DPD or Parcelforce, and will take 3-8 working days. Priority shipping will be 2-3 days depending on collection timing.

Ceramics sent to the rest of the world - It varies from country to country. Please get in touch if you need specific timings.

These timings do not include making time! This means the overall time from order to delivery will be longer unless I have the item ready to send. I usually have the tools ready to send immediately, but please contact me first if you need something ceramic urgently and I can let you know what stock I currently have.

Relaxed Christmas Discount Code

Edit 9th November - Due to the number of orders placed up to this point, the code has been discontinued for this year. Thank you to everyone who got their orders placed early, it really is a huge help in managing the Christmas rush and I’ll get your orders sent out as soon as possible.

Christmas can be a stressful time of year, particularly when it comes to last minute rushes and the struggle to find emergency presents.

I generally work by making or glazing pieces to order, which allows me to offer a wider range of options without having to keep each of the hundreds of variations in stock, but does mean that I’m limited in how quickly I can send urgent orders. Ceramics can’t be rushed without the clay warping or cracking, so if I don’t have a piece thrown, bisqued, and ready to glaze, then it simply can’t be done immediately no matter how urgently it’s needed. It’s a making process that sets its own pace, which is one of the reasons it’s so rewarding most of the time.

So, in order to take the stress out of Christmas shopping for you, and Christmas making for me, and to ensure that nobody misses out on what they want because of the pace of clay drying, I’m offering a Relaxed Christmas discount code for Christmas orders placed with plenty of time.

The discount runs until the 25th November (or until I reach capacity), but decreases in 5% increments every couple of weeks as Christmas gets closer. Orders placed using the code will be send with plenty of time to arrive before Christmas, but the longer timescale will allow me to better manage demand. Please note that while the RelaxedChristmas orders will be sent as soon as they’re ready, regular orders will take priority. You can use the code for a non-Christmas order if you’re happy with the potential delay, but please don’t use the code for anything needed urgently.